If you are a client (or you contact us through this website), Tony Royle Health will hold some information about you. This Privacy Notice explains how we use that information, who we may share it with, and how we keep it secure. It does not cover every possible detail, but we are very happy to provide any additional information or explanation you may need. Please send any requests to Tony_Royle@protonmail.com. We keep this Privacy Notice under regular review and it was last reviewed on 27 Jan 2026

It’s also important to be clear about the nature of Tony’s work: the support provided is educational and shared from personal life experience and independent research. It is not medical advice, does not replace professional medical care, and you should always speak with a qualified healthcare professional about diagnosis, treatment, medication, or urgent concerns.

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What We Do

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As part of our work, we provide educational support around nutrition, lifestyle and wellbeing, with an emphasis on prevention, building long-term health habits, and improving day-to-day physical and mental wellbeing. Through consultations, lifestyle and dietary discussions (and, where relevant, signposting to appropriate testing via qualified professionals), we aim to help you better understand possible underlying influences on your health and support you to make informed choices. This may include guidance on food quality, meal patterns, movement, sleep, stress management, and other lifestyle factors, and may reference relevant research and practical tools that Tony has used personally.

This Privacy Policy explains how Tony Royle Health (“we”, “us”, “our”) collects, uses and protects your personal information when you use this website www.tonyroylehealth.com and when you contact or book services with us.

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1) Who we are

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Data Controller: Tony Royle Health
Email: Tony_Royle@protonmail.com.
(If you use a different contact email on the site, list it here as well.)

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2) The personal data we collect

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Depending on how you use the website, we may collect:

A. Information you give us

• Name, email address, phone number

• Message content (contact form / email enquiries)

• Booking details (service selected, date/time, notes you choose to share)

• Billing details needed for invoices/receipts (where applicable)

B. Payment information
Payments are handled by secure third-party payment providers (for example card payments or PayPal via Wix). We do not store full card details on our servers. We may receive confirmation details such as payment status, transaction reference and amount.

C. Website usage information

• Device and browser details

• IP address (often in shortened form)

• Pages visited and actions on the site
  This data is typically collected via cookies and analytics tools used by the website platform.

D. Special category data (health-related information)
If you choose to share health or wellbeing information as part of a consultation enquiry or booking note, this may be treated as special category data under UK GDPR. We only use it for the purpose you shared it for (e.g., to understand your situation for a consultation).

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3) How we use your information

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We use personal data to:

• Respond to enquiries and communicate with you

• Provide consultations and customer support

• Process bookings, schedules and confirmations

• Take payments and keep basic records for accounting

• Improve the website and user experience (analytics/cookies)

• Protect the website from spam, fraud or abuse

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4) Our lawful bases for processing

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Under UK GDPR, we rely on the following lawful bases:

• Contract: to deliver services you book and manage related communication

• Legitimate interests: to run and improve the website, prevent fraud, and respond to enquiries

• Legal obligation: for tax/accounting record-keeping where relevant

• Consent: for optional items such as marketing emails (if you choose to subscribe) and for special category data where required

You can withdraw consent at any time (where consent is the basis), by emailing us.

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5) Who we share data with

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We only share your information when necessary to run the website and deliver services. This may include:

• Website platform and hosting provider (Wix) for forms, bookings, site hosting and general website functionality

• Payment providers (e.g., card processors / PayPal) to process transactions securely

• Email and communications providers used to send replies and booking confirmations

• Professional advisers (e.g., accountant) where necessary for legal/financial compliance

We do not sell your data.

6) International transfers

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Some of the service providers we use (including website and payment tools) may process data outside the UK. Where this happens, safeguards are used as required by UK GDPR (such as appropriate contractual protections).

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7) How long we keep your data

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We keep personal data only as long as needed:

• Enquiries: typically up to 12–36 months after last contact

• Booking and service records: typically up to [6 years] for tax/accounting where required

• Special category (health-related) information: kept only as long as necessary for the purpose you provided it for, then securely deleted where appropriate

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8) Your data protection rights (UK GDPR)

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You have the right to:

• Access the personal data we hold about you

• Correct inaccurate data

• Request deletion of your data (where applicable)

• Restrict or object to certain processing

• Request data portability (in some cases)

• Withdraw consent (where consent is the basis)

• Complain to the UK Information Commissioner’s Office (ICO)

ICO: If your complaint is not resolved to your satisfaction and you wish to make a formal complaint to the Information Commissioner’s Office (ICO), you can contact them on 01625 545745 or 0303 1231113.

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9) Cookies

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This website may use cookies and similar technologies to:

• Make the site work properly

• Remember preferences

• Understand how visitors use the site (analytics)

• Support embedded content (e.g., video players)

You can control cookies via your browser settings and (where available) the site’s cookie banner/preferences.

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10) Security

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We take sensible steps to protect your information, including using secure platforms and limiting access to personal data. However, no website can guarantee absolute security; if you suspect any issue, please contact us promptly.

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11) Links to other websites

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This website may include links to third-party websites (e.g., podcasts, interviews, YouTube). If you follow a link, their privacy policies apply and we are not responsible for their content or privacy practices.

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12) Changes to this policy

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We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.

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13) Contact us

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If you have any questions about this Privacy Policy or how we handle your data, email:
Tony_Royle@protonmail.com

If you want, I can also create a short Cookie Policy page to match this (Wix often benefits from having it separate), plus a simple Data Protection statement for the footer.

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